At Integrated Maintenance Solutions, we’re expected meet requirements and provide the best services possible. Below, we’ve included an overview of commercial cleaning standards and best practices. That applies for businesses like us that provide janitorial services to businesses, but also as protocols for any cleaning company.
Commercial Cleaning Standards
When it comes to commercial cleaning standards, there are multiple sets of regulations to follow.
Health and safety compliance. Cleaning companies are expected to follow Occupational Safety and Health Administration (OSHA) guidelines. That includes proper handling of cleaning chemicals, such as applying correct labels and proper storage. It also includes PPE usage such as gloves, masks, and protective gear when needed.
Industry-specific standards. Each industry has different cleanliness requirements. For healthcare facilities, for example, a cleaning company must follow CDC and EPA infection control procedures and protocols. Food service cleaning must adhere to FDA regulations. Office and retail business cleaning should focus on high touch surfaces like doorknobs and keyboards.
Environmental standards. Cleaning companies have to do their part to protect the environment. That means using green seal, LEED-certified or EPA Safer Choice cleaning products. A cleaning company should have a waste reduction plan in place, and recycle as much as possible. It should also employ energy-efficient practices, like daytime cleaning to reduce lighting costs.
Commercial Cleaning Best Practices
There is also a set of best practices that cleaning companies should follow.
Detailed Scope of Work. It’s important for a cleaning company to have a written agreement in place with its customers. That includes defining daily, weekly, and monthly tasks, clarifying specific areas for detailed cleaning, and setting expectations for frequency of cleaning and thoroughness.
Checklists and quality control. A cleaning company best serves its customers with digital apps or paper checklists that designate accountability. It should conduct random inspections and customer satisfaction surveys. It’s also a best practice to implement tracking mechanisms for items like complaint resolution time, cleanliness ratings and more.
Training and certification. A cleaning company should have comprehensive training programs for staff. That includes the handling of equipment like buffers and vacuums, preventing cross-contamination, and dilution ratios for chemicals. Whenever possible, cleaning companies should also obtain certifications and accreditation from ISSA.
Efficient equipment and supplies. Modern equipment for cleaning services includes HEPA-filter vacuums, microfiber cloths, and color-coded cleaning tools. The company should maintain its equipment on a regular basis, and store its supplies securely.
Communication protocols. Cleaning companies should be maintaining cleaning logs and communication books, as well as scheduling software for shift tracking and updates.
Evolving with trends. The maintenance business is constantly changing, and companies should stay ahead of the latest technology like auto-dispensers, sensor vacuums, and even robotic cleaning equipment. It’s also imperative to stay ahead of infectious disease control.
Need Commercial Cleaning + Maintenance For Your Business?
At Integrated Maintenance Solutions, we provide cleaning services that meet your expected commercial cleaning standards and best practices. We offer our first class service for businesses throughout New Jersey, New York, Pennsylvania and Delaware. If you’re looking for a better commercial cleaning solution, reach out to us for a quote today.
Interested in more cleaning tips and how to choose a cleaning service? Find more on the IMS blog.
